Jade Small

Jade Small

May 27, 2025

Cruise Ship Chaos as Rough Waters Injure Dozens

On February 25, 2025, the Crown Princess cruise ship encountered violent weather conditions while navigating near Milford Sound, New Zealand. The ship was part of a 14-day round-trip cruise from Sydney, Australia, with hundreds of passengers on board.

What began as a scenic ocean voyage quickly turned frightening when a sudden wind gust slammed into the vessel. The intense winds, clocked at over 75 knots, caused the ship to tilt dramatically. The tilt was so sharp that tables, chairs, and passengers were thrown sideways across open areas. The cruise ship briefly lost balance, though it recovered quickly.

Sixteen people sustained injuries. Thirteen of them were passengers, while three were crew members. Though no one required hospitalization, the event shocked many and highlighted how vulnerable even massive, modern cruise ships can be to nature’s unpredictability.

While the ship eventually resumed its journey, questions were raised about storm forecasting, cruise line response, and passenger communication during maritime emergencies. This article walks through what happened, how the cruise ship’s systems held up, and why this kind of event reminds us of the risks that come with life at sea.

Incident Overview

Stormy sea on the voyage to Antarctica, Ross Sea.
Credit: Shutterstock

The Crown Princess was sailing near New Zealand’s remote Fiordland coast when it was struck by a strong weather system. A sudden wind gust reached 75 knots, roughly 86 miles per hour. This forceful blast caused the cruise ship to tilt sharply to one side.

The tilt reached an angle of 14 degrees, enough to knock over unsecured items. Furniture slid across decks and plates crashed in the galley. Although there was no damage to the cruise ship itself, passengers were understandably shaken by the experience.

Onboard Chaos and Passenger Reactions

Behind the scenes view of food preparation in the kitchen, galley on board a large cruise ship at Sea in Queen Victoria in the Baltic Sea on 24 July 2019
Credit: Shutterstock

Footage taken by passengers showed the kitchen in total disarray. Plates and food containers littered the floor. Diners braced themselves against chairs and walls to avoid falling.

Some passengers compared the incident to a theme park ride gone wrong. Others called it one of the scariest moments they had experienced at sea. Crew members moved quickly to calm guests and assess any injuries.

Despite the fear, most passengers praised the crew for their calm and professional behavior. Quick cleanup and constant communication helped maintain order.

Cruise Ship Operator Response

Credit: Shutterstock

Princess Cruises responded quickly with a formal statement. The company confirmed that safety protocols were followed immediately after the ship tilted. Staff members checked cabins and helped any passengers in distress.

The cruise ship experienced only superficial issues. Water from a pool on the Lido Deck splashed into the Horizon Court dining area but was cleaned up within minutes. Crew members also checked structural systems and confirmed no further damage.

Princess Cruises expressed regret over the incident and assured passengers they remained committed to safety and reliability.

Read More: 10 Things You Can’t Do on Cruise Ships Anymore

Weather Conditions and Forecast Warnings

Big gray stratocumulus clouds With the air moving up and down in the same way as the waves and when the weather rises, it creates a layer of clouds up into the beautiful sky at Thailand.
Credit: Shutterstock

The Fiordland region of New Zealand is known for rapid and unpredictable weather changes. On that day, weather included heavy cloud cover, occasional rain, and wind gusts.

Temperature ranged from 57 °F to 68 °F, with humid conditions increasing the chance of storms. Despite forecasts, the wind gust that struck the cruise ship was unusually strong and sudden. Meteorologists later confirmed it as a localized squall.

Passengers received weather updates before the journey. However, most did not expect the severity of what occurred during the cruise.

Crew Preparedness and Training

Ft. Lauderdale, FL/USA-10/30/19: A cruise ship muster drill where all passengers and crew are to report to their assembly station is in case of emergency.
Credit: Shutterstock

The crew aboard the Crown Princess are trained for various emergency scenarios, including extreme weather. During this incident, their quick action likely prevented more serious outcomes.

Staff followed their emergency protocol, which includes stabilizing the ship and reassuring passengers. Injured individuals received treatment on board and did not require disembarkation.

This event highlights the importance of rigorous crew training. Cruise ship operators emphasize readiness and calm under pressure to ensure safety in unpredictable situations.

Cruise Ship Safety Features

Barcelona, Spain - November 6, 2018: Crown Princess Cruise Ship docked at the Barcelona Cruise Port Terminal at sunset
Credit: Shutterstock

The Crown Princess is equipped with stabilizers designed to reduce rolling motion caused by waves or wind. These systems performed as intended, limiting the extent of the tilt.

Even though 14 degrees may sound extreme, the cruise ship is built to withstand much more. Structural features, emergency lighting, and sealed compartments all contribute to overall safety.

This incident demonstrated that the ship could endure severe natural conditions without structural failure. Engineering plays a vital role in passenger safety.

Passenger Communication During the Event

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Passengers were informed via loudspeaker minutes after the incident occurred. Crew members made rounds to explain what happened and ensure everyone was calm.

One passenger noted how reassuring it was to hear directly from the captain. Transparency about the cause of the tilt helped reduce ongoing panic.

Updates continued throughout the day. Guests were reminded of available medical support and reassured that no further threats were expected. That clear communication helped restore confidence.

Continuing the Cruise and Passenger Morale

Large cruise ship entering the port at Nassau, Bahamas. Ocean, lighthouse, beautiful scenery.
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After the event, the cruise ship resumed its course through New Zealand’s coastal waters. Many passengers chose to continue enjoying their vacation. Scheduled activities resumed, although some events were delayed for safety checks.

Most passengers appeared in good spirits by the following morning. Public areas reopened and restaurants returned to normal operation. The crew worked overtime to keep everyone comfortable.

A few guests decided to disembark at the next port out of caution. However, the majority stayed on board and reported no further problems during the journey.

Thoughts on Cruise Ship Safety

Vacation adventure. Alaska Glacier Bay cruise ship passenger looking at Alaskan mountains with binoculars exploring Glacier Bay National Park, USA. Woman on travel Inside Passage enjoying view
Credit: Shutterstock

The Crown Princess incident offers a clear and sobering reminder of the sea’s unpredictability. Cruise ships, while equipped with modern systems, are still at the mercy of natural forces. Sudden shifts in weather, such as localized squalls, can turn a calm voyage into a jarring experience in moments.

That said, the outcome of this event shows how well-trained crews and solid ship design make a real difference. The ship tilted, but it didn’t break. Passengers were startled, but no one was seriously hurt. These facts speak volumes about maritime engineering and human preparedness.

For future travelers, incidents like this reinforce the importance of paying attention during safety drills and reading onboard emergency guides. While cruises are generally safe, knowing what to expect in worst-case scenarios builds confidence.

The cruise ship industry will likely continue investing in safety training, storm forecasting, and passenger communication systems. Travelers, in turn, should stay informed and aware. Every sea journey has risks, but informed passengers and competent crews are the best defense.

Read More: 9 Things That Are Now Banned on Cruise Ships